AI WORK & WORKFORCE TRANSFORMATION
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Don't start with AI.
Start with the Work.
Don't start with AI.
Start with the Work.
I explore and redesign how work changes when AI enters the organization, and what those changes mean for roles, capabilities, workforce systems and economic opportunity.
My work has always been about one question:
My work has always been about one question:
How can we make work work better?
How can we make work work better?
I work at the intersection of business, technology and people, understanding how work happens today, redesigning how humans and AI can work together, and helping people and organizations prepare for what changes next.
WHAT I DO
I work across the full
I work across the full
transformation of work.
transformation of work.
01
Understand the Work
Business analysis, process discovery, current-state mapping, systems/data analysis, business requirements.
02
Redesign the work
Redesign the work
Process engineering, task decomposition, simplification, workflow redesign and future-state operating models.
03
Design human + AI work
Design human + AI work
AI workflow design, agentic systems, human-in-the-loop, decision rights, automation, technical requirements and integrations.
04
Prepare people for change
Prepare people for change
Workforce impact, role redesign, capability shifts, workforce readiness, AI adoption and change management.
Don't start with AI.
Don't start with AI.
Start with the work.
Start with the work.
Understand what needs to change. Remove what shouldn't exist. Simplify what remains.
Then determine what technology should do, and what humans should continue to own.
ABOUT
I didn't arrive at the future of work by studying the future.
I didn't arrive at the future of work by studying the future.
I arrived here by studying work.
I arrived here by studying work.
My career began in Business Intelligence, process improvement, systems implementation and business analysis. I became fascinated by how organizations function beneath the org charts: how information moves, where decisions happen, why processes become unnecessarily complicated, where technology helps, and where it simply automates a broken process.
Over more than 12 years, that work evolved through process reengineering, business analysis, automation, AI workflow transformation and workforce readiness.
Becoming a mother added another system to study: the workforce itself. I began seeing what happens when capable professionals have nonlinear careers, caregiving changes availability, immigrants enter unfamiliar labour markets, and traditional systems struggle to recognize transferable capability.
Today my work connects business analysis, process engineering, agentic AI, human + AI operating models, workforce transformation, AI adoption and the future of work.
PORTFOLIO
Selected work and evidence.
Selected work and evidence.
The portfolio shows how I think, design and translate work transformation, from current-state analysis through AI-enabled operating models, technical handoff, workforce readiness and measurement.
Applied Case Study
AI Work Redesign & Workforce Transformation
AI Work Redesign & Workforce Transformation
Enterprise workflow redesign, AI opportunity analysis, human/agent operating model, workforce impact, readiness and value measurement.
Product / Prototype
Aati : AI-Enabled Career & Opportunity Navigation
Aati : AI-Enabled Career & Opportunity Navigation
AI-enabled navigation logic, decision support, human agency, technical handoff, integrations and feedback-driven state updates.
Applied HR Case
HR Operations HR Process Design
HR Operations HR Process Design
Employee onboarding redesigned through task decomposition, process simplification, agent/human rights, integrations, controls and operational metrics.
Implemented
Multi-Agent Business Operating Model
Multi-Agent Business Operating Model
A six-agent operating model across strategy, product, navigation, growth, knowledge and business operations with handoffs, escalation and human decision rights.
MY METHOD
AI-Enabled Work
AI-Enabled Work
Transformation Method
Transformation Method
The portfolio shows how I think, design and translate work transformation, from current-state analysis through AI-enabled operating models, technical handoff, workforce readiness and measurement.
VENTURES
I build to explore the future of
I build to explore the future of
work from different levels.
work from different levels.
The portfolio shows how I think, design and translate work transformation, from current-state analysis through AI-enabled operating models, technical handoff, workforce readiness and measurement.
Individual / Workforce Layer
Her Future Ready
Her Future Ready
Preparing women to redesign their work, build evidence of future-ready capability, and navigate opportunity in the AI economy.
Institutional / Systemic Layer
Intelligent Nest Institute
Intelligent Nest Institute
Focused on how institutions, employers and workforce ecosystems can redesign practices and decision mechanisms that create barriers to women's economic participation.
SPEAKING
Conversations about AI, work and the people navigating both.
Conversations about AI, work and the people navigating both.
I speak about the future of work, AI-enabled workforce transformation, work redesign, women's economic participation, career navigation and how organizations can prepare for AI-driven change.
Featured Talk
TEDx Talk:
TEDx Talk:
Future-Proofing Women: Starting with Moms
Future-Proofing Women: Starting with Moms
Selected Engagements
Women in Leadership Luncheon: YWCA Hamilton + Hamilton Chamber of Commerce
Women's Career Conference
Women Techmakers Montreal / Panel
CONTACT
Let's Connect.
Let's Connect.
I'm interested in conversations around AI workforce transformation, business analysis, process engineering, AI adoption, work redesign, agentic AI, workforce readiness, speaking and partnerships.
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